I have children and honestly work very hard for what I have…when I called Econo West for a free estimate I received it. When I asked their technician Kenny for his honest opinion on the problem of my unit he explained everything to me so that I could understand. The motor in my unit had gone out and because I never maintained my unit through the company who installed it I no longer had ay warranties. Kenny gave me the price of the motor and explained that if I was uncomfortable with the price that he had other possibilities that we could do with financing the amount and making low payments. I did not have a few hundred to spend just that moment but me and my kids could not survive in that heat. I ran the financing and was approved for $700 and was able to get my motor installed as soon as the part was in. I can’t express enough how embarrassing it can be to not have the funds to do something that is necessary but for Kenny to realize my situation and immediately make me feel comfortable was a blessing. I pray that nothing else happens to my unit but if it does I absolutely know who I will call and what guy I will request. Thank you again.
Amber S. Mojave, CA May 21, 2014